As part of the Cypress Creek Utility District replacement of water lines, water service to homes on Archmont Drive, Brentway Drive, Creektree Drive, and Dunbrook Drive will be shut off for cutover to the new lines in about 2 weeks. Shutoffs will occur street-by-street at different times for different streets. This is to allow switching water flow to the new main lines and reconnections of service lines to homes to the new main lines. The water service cutover and reconnections are expected to take 4 to 6 hours, and are planned to take place in mid-February.
After the new water lines are in place and homes reconnected, it is necessary to flush out the new lines and perform bacteriological testing to verify that the water is safe to drink. This procedure is mandated by the Texas Commission on Environmental Quality (TCEQ). As part of the required procedure, each home, *** ONLY the homes directly affected, not the whole subdivision *** will receive a boil water notice on their front door. This notice is required by TCEQ until we receive satisfactory test results from water samples taken after flushing the lines. The boil water Notice calls for customers to boil their water prior to consumption (e.g., washing hands/face, brushing teeth, drinking, etc.) It will take 24-48 hours for us to receive the test results. Once satisfactory test results have been received, another notice will be placed on front doors confirming that the boil-water notice is rescinded.
Thank you for your cooperation with this effort. We look forward to completing the new water lines to provide reliable water service for many years to come.