The Board members of Cypress Creek Utility District have been made aware of some ongoing problems related to trash and/or recycling pickup which were discussed at our December Board meeting. CCUD residents have always been encouraged to report all trash and recycle issues directly to Texas Pride Disposal and may continue to do so if desired. However, the CCUD Board would also like to be made aware of any current, ongoing and/or unresolved problems. Therefore, a decision was made by the CCUD Board to put a new RED button on the CCUD home page, “REPORT TRASH / RECYCLE PROBLEM”.
SUMMARY: Please report a missed pick up and any other trash/recycle issue directly to https://www.cycreekud.com by filling out the form there. Reports will be sent to both the CyCreek UD board and to Texas Pride directly. Reports will be tracked over time to identify possible patterns in missed pickups or other issues to be addressed.
If desired, residents may continue to report a missed pick up and any other trash/recycle issue directly to Texas Pride Disposal at service@texaspridedisposal.com or by calling them at 281-342-8178. Phone calls may get a quicker response due to the time required for email Please be aware that the office for Texas Pride Disposal is closed on Saturdays.
The CCUD Board appreciates your patience and cooperation in trash and recycle services.