Author: CCUD

Do you have questions about flood mitigation efforts in the Cypress Creek watershed area? There is much information “out there” but reliable facts and information are sometimes difficult to obtain. As homeowners in the Cypress Creek watershed area, we need and deserve sound information to make the best decisions for our home and families.

The Cypress Creek Flood Control website has a list of Q & A’s that should provide answers to most of your questions. Here is an example of some of the questions addressed:

• Will The 2018 Bond Program Prevent All Flooding In The Cypress Creek Watershed?
• Is Upstream Development Causing The Cypress Creek Watershed To Flood?
• Why Is Property Acquisition A Large Part Of The Flood Control District’s Strategy In The Cypress Creek Watershed?

For a complete review of Cypress Creek Flood Control Q & A’s, go to: https://www.hcfcd.org/Find-Your-Watershed/Cypress-Creek/Cypress-Creek-FAQs

The sanitary sewer rehabilitation project will be started on the main line along Balcrest Drive to Normont Drive. The work was scheduled to begin January 20 and last through January 31. The work should have minimal effect on traffic

For more information concerning the entire scope of the water lines and sanitary sewer lines rehabilitation for Norchester, go to the CCUD website at CyCreekUD.com.

The Harris County Engineering Department – Recovery & Resilience Division (HCED-RRD) completed a preliminary subdivision drainage study for Norchester. The study includes improvements that will add storm drainage capacity. The total estimated cost for the project is $11,918,041. The HCFCD Bond Program will pay for 50% of project costs. HCED-RDD is requesting Cypress Creek UD to pay the remaining 50%.

• Harris County Proposal for Norchester Drainage Improvements – Timeline of Events and Funding
• Harris County Norchester Drainage Map
• Harris County Norchester Drainage Letter – 2019-09-30

Cypress Creek Utility District has secured low-interest loans using Drinking Water State Revolving Funds (DWSRF) and Clean Water State Revolving Funds (CWSRF). These State Revolving Fund programs are administered by the Texas Water Development Board. DWSRF will be used to fund replacement of the District’s water line infrastructure along portions of Jones Road and Balcrest Drive. CWSRF will be used to fund Phase 1 and Phase 2 of sanitary sewer system rehabilitation within certain portions of Norchester. These projects are expected to start before the end of the year.

As part of Cypress Creek UD water and sewer system rehabilitation, there will be soil test sampling going on around Norchester this weekend, Saturday (9/14) and Sunday (9/15). Sampling will be performed by Geotech Engineering at various locations in the subdivision. One or more trucks will be operating both days.

Work will require isolated lane closure to accommodate the vehicle performing the proposed work. This work should have little effect on traffic. However, please drive with caution.

If you’d like to sign up to receive important news and updates from the district via text messages, you can send a text message to the number 832-852-3168 with the word CCUD and you’ll be registered.

Text STOP to 832-852-3168 at any time to opt out. Message and data rates may apply.

You can also register to receive this information via email by visiting our Email Alerts Sign Up page.

Sequence of events over the last several years that led to increased taxes for repairing and rehabilitating the water and sewer systems.

Utility District Tax Rates

Summary (PDF)

• May 10, 2010 – Vote Passed
• April 17, 2014 – Report on the CCUD Town Hall Meetings
• October 15, 2014 – Vote “For” the CCUD Bond Election
• June 22, 2016 – Upgrades to CCUD
• October 24, 2018 – Notice of Public Hearing on Tax Rate
• November 6, 2018 – Events and Dates Leading to the Necessary Increase of Taxes
• December 18, 2018 – Well Water vs Surface Water

Texas Pride Disposal began trash and recycling service to our district on March 1st. The Cypress Creek Board of Directors are aware of, and are addressing, multiple customer service concerns. Service concerns include (but are not limited to): blocking driveways with collected trash, failure to return homeowner trash cans to back door locations, failure to pick up large trash items and poor response (or no response) to calls and email complaints.

Upon the request of Glenn Land, President of CCUD District, a manager from Texas Pride Disposal Services attended the March 14th board meeting to review complaints and expectation of services. Shortly after the meeting, a new working crew was brought in to replace one of the original crews. Also, Texas Pride is currently updating their phone system.

While some areas in the CCUD reportedly are receiving good service from Texas Pride, there are still some ongoing issues that the CCUD Board is addressing with the owner and management of the company.

If you have a problem or concern with trash/recycle pick up, please continue to report these by either calling the company at 281-342-8178 or sending an email to service@texaspridedisposal.com. You may also communicate with your CCUD Board of Directors at https://www.cycreekud.com/contact but this communication should be in addition to reporting directly to Texas Pride Disposal using the contact information provided above.

Effective Saturday, March 2nd, CCUD will have a new contract for trash service from Texas Pride Disposal. CCUD homeowners should see very little change in trash and recycling services except the name on the trucks. Back door/gate trash pick up (that is visible from the street) will remain on Wednesdays and Saturdays with recycling on Saturday. A plus feature with Texas Pride will be heavy trash pick up every service day instead of just once per week.

While Waste Management provided excellent service to our communities, especially during post-Harvey cleanup, the company announced a few months ago that they will be changing to automated, curb-side pick-up only. The CCUD Board began reviewing other options for automated and traditional manual pick up while considering the needs of our neighborhoods. The Board then obtained bids for both types of service from 4 companies.

Texas Pride Disposal was chosen by the Board not only for their good reputation but also for having a new fleet of trucks, heavy trash pick up every service day and real people answering customer service calls.

They also sourced more affordable and local recycling options to keep costs down.

Details on all services from Texas Pride Disposal will be included in this month’s water bill and also is available on this website, click here.

The sewer and garbage portion of the water bill has been a flat rate of $47.05 per month. This also includes recycling pickup, once per week.
The garbage contract has changed from Waste Management to Texas Pride  Disposal,  as  back  door  service  (but  not  behind  a  gate)  will  continue. Therefore, effective with the next water bill, the base rate for  sewer  charges,  including  garbage  collection,  has  increased  $0.15  from $47.05 to $47.20.

We hope to hear of exceptionally good services provided by Texas Pride Disposal’s garbage crew.